The allure of a new boat can be intoxicating. But before you sign on the dotted line,
navigating the world of boat dealerships requires a cautious approach. Unethical
practices, while not the norm, can exist.
Here's a guide to the red flags you should watch out for when dealing
with a boat dealer, ensuring a smooth and informed boat-buying experience.
Pressure Tactics and Unrealistic Promises
A reputable dealer will guide you through the buying process
but won’t pressure you into making a rash decision, especially in an investment
as big as a boat. A trustworthy boat
dealership respects your decision-making process and allows you time to
consider your options. Beware of dealers who:
·
Employ Aggressive Sales Techniques: They
are notorious who vehemently giving you limited-time offers by employing scare
tactics (such as missing out on a “deal”), and making constant phone calls and
emails.
·
Overpromise and Underdeliver: Promises of
unrealistic performance figures while glossing over potential maintenance costs
and making questionable fuel efficiency claims are red flags. A good dealer provides
honest and transparent info about the capabilities and limitations of the boat model
you’re planning to buy.
Incomplete or Inaccurate Documentation
A well-maintained boat comes with a clear paper trail. Be
wary of dealers who:
·
Lack of Proper Documentation: Every boat
should have a valid title, registration, and service history records. Missing
or incomplete documentation can create problems down the road, such as difficulty
with registration or hidden repair costs. If they can’t provide you with
documentation beforehand after you’ve asked them for it several times, that’s a
big red flag.
·
Provide Unreliable Service Records: If
you’re buying a used boat, there is likely a service record available Scrutinise
service records for consistency and completeness. Question any gaps in service
history or inconsistencies in the information provided. A reliable dealer will provide
comprehensive documentation.
Unwillingness to Let You Inspect the Boat
This is probably the biggest red flag of all; if the dealer
has doubts to let you do a detailed inspection, leave, run away, and block that
dealer from contacting you. It should be a no-brainer that when it comes to big
purchases like buying a boat, you need to make sure you are getting your money’s
worth.
Here are some signs when a dealer does not want you to
inspect the boat (in case it isn’t obvious):
·
A pre-purchase inspection by a qualified marine
surveyor is highly recommended, especially if you’re buying a used boat. A
reputable dealer welcomes a thorough inspection and provides easy access to the
boat.
·
Don’t be pressured into a quick inspection. Take
your time to examine the boat’s condition, both inside and out, looking for
damage, leaks, or potential problems. If they get annoyed at you for taking a
long time for the inspection, keep that in mind to not proceed the sale with
them.
Reluctance to Discuss Warranties
Warranty coverage especially when it comes to boats is
essential. Avoid dealers who offer vague warranty information; those who do not
properly explain how their warranty coverage works, and those who skimp on after-sales
support. Inquire about their service department's capabilities and ensure they
offer qualified technicians for maintenance and repairs such as outboard motor
service.
Unprofessional Conduct
First impressions matter. Be cautious of dealers who have a
messy showroom or boat display with visible dirt, dust, or signs of neglect can
reflect poorly on the dealer's overall commitment to quality and customer
service. A trustworthy dealer is upfront and honest about the boat's condition,
pricing, and any potential issues. They should be able to answer your questions
clearly and directly.